Sophisticated Business Process Management and application capabilities allow firms to define their own unique business processes, business rules, security requirements and automated email notifications for every type of change that might happen over the life of a client or matter.
Elegrity’s LBMS™ Client Matter Maintenance application provides an elegant and user friendly mechanism for attorneys and secretaries to request changes to either client or matter information within a web based application with embedded business process. LBMS™ Client Matter Maintenance module provides fully auditable and controlled processes for automatic updating of information in your core business systems.
Different workflow processes and approvals can be defined based on what data is being changed, ensuring that changes are efficiently routed to the right people at the right time. Integration with the firm’s Conflicts, Accounting and Docketing systems reduces duplicate data entry, improves data quality and speeds the maintenance of information in your core business systems.
Sample Change Categories include:
• Adding, Changing, or Removing Parties
• Billing Changes
• Rate Changes
• Credit Allocation Changes
• Client / Matter Name Changes
• Attorney Role changes
• Client / Matter Closures
• Automatic Client / Matter 'Checkups' (based on configurable activity thresholds)
A comprehensive audit trail is part of the change process that reduces risk and preserves data integrity throughout all business systems.
Firms using LBMS™ enjoy the following key benefits:
• Coordinated approvals based on the type of change being requests
• Real-time visibility into every aspect of requests and other processes
• 100% auditing of key changes
• All records relating to a process stored electronically within a central, searchable repository
• Increased revenue through more timely and accurate time entry and billing